Serving Physicians, their practices and the medical industry across the Mississippi Gulf Coast and nationwide, Comcepts, LLC is an independently owned and operated comprehensive after-hour patient management solution specializing in answering service, secure text messaging, nurse triage and medical transcription.
Nurse Triage Service
Our Nurse Triage service allows patient concerns to be addressed by qualified nurses based on the Barton Schmidt/David Thompson protocols. Calls not within the scope of the protocols or nursing guidelines are referred based on client specific guidelines. All pertinent information, including nurse contact and detailed clinical documentation, is forwarded to your office to be included in your medical records. Studies have shown that utilizing a nurse triage service improves patient outcomes while reducing emergency room visits. Most patients can be referred to the office for routine followup care, which increases patient encounters in your office and ensures continuity of care.